Got a question about security services for your home or business? Just ask MCA Security Services Ltd. Wirral.

Q: How long does an installation take? A: Depending on size of installation 2 - 4 hours.
Q: What if I have pets? A: We can use pet friendly systems.
Q: Do you provide maintenance contracts? A: Yes for our systems and other systems.
Q: Can I be remotely notified if my alarm activates? A: Yes, you can be notified by the app on your smart phones.
Q: How much does the system cost? A: Our lead in prices start from £450.00 upwards, depending on the amount of protection you or your property requires.

Q: Do you install HD CCTV systems? A: Yes, we use the latest TVI cameras and DVR which enables upgrade of existing systems without replacing existing cables.
Q: Can I view remotely on my mobile or tablet device? A: Yes, by using the free to install App's on IOS and Android systems.
Q: Do you give any guarantee for systems? A: Yes, we give a 2-year guarantee for all cameras and DVR hard drives.

Q: What type of Security lights do you provide? A: Various units including LED Security lights and security lanterns for front doors.
Q: What strength are the bulbs? A: Normally we fit either 30 watts or 50 watts, depending how bright coverage needs to be.

Q: What type of door entry system do you install? A: We use a video door intercom system with colour monitor and can provide lock release for doors with Yale locks.

Q: Are you insured? A: Yes, we have Public Liability.
Q: What does a maintenance contract include? A: We have a no worry maintenance bundle that provides you with a full service of your system, inclusive of parts if installed by us & Free 24-hour callout for 12 months. We will then offer a renewal contract after 12 months if you wish to have the system maintained.
Q: Can I get a free survey? A: Yes, we offer a free survey of your property subject to time and date availability, with no obligation.
Q: Are you approved by anyone? A: Yes, we are a Which? Trusted Trader.

Frequently asked questions